Who we cover
Tell us what support you give, and a broker will ask insurers to quote for you.
1800 556 777Get a quoteTypes of insurance
Tell us what support you give, and a broker will ask insurers to quote for you.
1800 556 777Get a quoteGuides
Tell us what support you give, and a broker will ask insurers to quote for you.
1800 556 777Get a quote
We're insurance brokers. Tell us about your week, and we'll compare and arrange cover from insurers for the way you work.
An insurance broker that arranges cover for NDIS support workers and providers, Australia-wide.
Frans du Plessis took up broking in 1992 and opened Grace Insurance in 2015. Our NDIS team aims to call or email you within 24 hours, then find you 2 to 12 quotes.
Look first at public liability, accident insurance and professional indemnity, because the NDIS Practice Standards name all three.
The NDIS Practice Standards are the rules registered NDIS providers are audited against. On insurance, they say:
“Appropriate insurance is in place, including professional indemnity, public liability and accident insurance.”
If you work for an agency, ask what its insurance covers you for. If you work for yourself, participants, plan managers and platforms may ask to see proof of your cover. That proof is a certificate of currency, the insurer's document showing your cover is active.
Public liability pays for claims if a participant or someone else is injured, or their property is damaged, because of your work.
For exampleA participant trips over your bag in their hallway and breaks a wrist.
Public liability insurance for support workers →
Professional indemnity pays for claims that your advice or professional service caused someone harm or a financial loss.
For exampleA family says a support plan you put together left a participant without care they needed.
Professional indemnity insurance for support workers →
Personal accident and income protection pay part of your income if an injury or illness stops you working for a while.
For exampleYou hurt your back lifting and can't take shifts for six weeks.
Personal accident and income protection →We can also arrange workers compensation, which pays your employees' wages and medical costs if they're hurt at work. Cyber insurance helps with the costs of a data breach or hack, and business insurance covers your office and equipment. Commercial motor insurance covers a car or van you use for work.
Get a quoteWe arrange cover for support workers and providers in every state and territory.
You support NDIS participants day to day.
You're employed by an agency or NDIS provider, and it pays your wages.
If you also take clients of your own, ask your agency whether its policy covers that work. If it doesn't, we can arrange cover in your own name.
Covers we can arrange
You work for yourself and find clients directly or through a platform.
You work under your own ABN, which is your Australian Business Number, so there's no employer policy behind you.
Covers we can arrange
Your business is registered with the NDIS Quality and Safeguards Commission, the government body that oversees NDIS providers.
Whether you work alone or employ staff, your auditor checks your insurance as part of your Practice Standards audit.
If you employ staff, we can arrange workers compensation for them. The rules for workers compensation differ between states.
Covers we can arrange
Fill in the quote form with your details and a few words about the work you do.
We look at what insurers offer for work like yours and explain what each policy covers and leaves out.
You pick the cover that suits you, and we arrange it with the insurer.
The insurer issues your policy and your certificate of currency.
When the policy comes up for renewal, we look at it again with you so it still matches your work.
On 29 October 2026, Mable's website said: "Mable’s insurance offers coverage to support workers for all approved support sessions booked and invoiced through Mable." Ask Mable whether work you arrange outside Mable is covered, and read the policy documents Mable links to. Mable's insurance page
The NDIS Practice Standards are the rules registered NDIS providers are audited against. On insurance, they say "appropriate insurance is in place" and name no dollar amount. If a service agreement, platform or participant asks for a set amount, tell us when you ask for a quote. NDIS Practice Standards
The NDIS Practice Standards are the rules registered providers are audited against, including on insurance. If you're not registered, your service agreements and any platform you work through may still ask you to hold cover, so check what they say.
Ask your car insurer whether your policy covers driving participants for work. If it doesn't, ask us about commercial motor insurance, which covers a car or van you use for work.
No. We're an insurance broker. We help you review and arrange cover with insurers, and the insurer issues the policy and sets its terms. About us and Grace Insurance
It depends on the work you do, whether you have staff and which covers you choose. Fill in the quote form and we'll come back with options and prices from insurers. What changes the cost
Fill in the quote form and we'll come back with options and prices from insurers.
1800 556 777An insurance broker that arranges cover for NDIS support workers and providers, Australia-wide.
