1800 556 777Who we cover
Insurance for agency staff, independent workers and registered NDIS providers
The insurance to check and arrange comes down to who pays you for NDIS work.
That might be an agency, the participants and platforms you bill on your own ABN (Australian Business Number), or your own registered business.
Reviewed by Frans du Plessis, founder of Grace Insurance
Diploma in Broking, Fellow CIP · Last reviewed 2 November 2026
Where do you fit?
Choose the one that fits the work you do now.
Support workers
This is you if
You get a payslip from an agency or provider and want to check whether its insurance protects you on shift.
Read about support worker insurance
Independent support workers
This is you if
You bill participants, plan managers or a platform for your shifts, and no agency employs you.
Read about independent support worker insurance
Registered providers
This is you if
The NDIS Quality and Safeguards Commission, which regulates NDIS providers, has registered your business, and your insurance gets looked at during your audit.
Read about insurance for registered providersTo compare the covers themselves, go to Types of insurance.
Working for an agency and for yourself
Some support workers have an agency job and also bill participants of their own. If that's you, read about support worker insurance and independent support worker insurance.
Get the agency to tell you by email if its policy extends to the participants you bill.
What the quote form asks you
The form starts by asking about your role, then which covers you're after, your state and your start date. Unsure about the covers? Tick Not sure yet. A broker will talk you through them.
An insurance broker that arranges cover for NDIS support workers and providers, Australia-wide.